Privacy Policy
At Afrihub, we value your privacy. This policy outlines how we handle your information.
Third-Party Sharing: Your address is shared only with our trusted courier partners to ensure your package reaches you.
Information Collection: We collect your name, shipping address, email, and phone number only to process your orders and provide delivery updates.
Data Security: We do not store your credit card or banking details. All payments are processed through secure, encrypted third-party gateways.
Return & Refund Policy (3-Day Window)
We want you to love what you wear. If you are not satisfied with your purchase, we are here to help.
- 3-Day Return Window: You have 3 days from the date of delivery to request a return or exchange.
- Conditions for Return: * Items must be unworn, unwashed, and in their original packaging.
- All price tags must remain attached.
- How to Start a Return: Please contact us at [wa546245@gmail.com/8250061833] with your Order ID and a photo of the item.
Refund Process
Non-Returnable Items: For hygiene reasons, certain items like accessories or innerwear may not be eligible for return.
Inspection: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Refund Method: Approved refunds will be processed to your original payment method within 5–7 business days.
Shipping Policy
Orders are typically processed within 24–48 hours.
Standard delivery takes 3–5 business days depending on your location.